As the nbn™ broadband access network is rolled out, some Special Services will be disconnected.
Special Services are a set of business telecommunication products delivered on copper, other than your standard landline phone or internet services.
To find out if your services will be affected, and applicable disconnection dates, visit the Special Services page, or contact your current phone or internet service provider.
The copper network within nbn™ Fixed Wireless and Sky Muster™ Satellite areas will not be switched off. Check your address to see what technology you will receive at your address.
If your phone or internet is already provided over another fibre network, such as a network provided by your building owner, private enterprise network, health or education network, or a cable network that's not owned by Telstra or Optus (such as TransACT – excluding ACT customers being migrated to an nbn™ powered plan, OptiComm, Pivit or others), they should continue operating unless your provider advises otherwise.
If you subscribe to Foxtel Pay TV and it’s provided over satellite or Telstra Cable, it will not be switched off as part of the nbn™ rollout. If you access any Foxtel services via the internet (for example, through an Xbox/PC/tablet/smartphone/smart TV), you will need an internet connection in line with Foxtel’s minimum requirements.