All types of nbn™ network connections that utilise a physical line running to the premises are considered fixed line connections. An nbn™ Hybrid Fibre Coaxial (HFC) connection is used in circumstances where the existing ‘pay TV’ or cable network can be used to make the final part of the nbn™ network connection. In this circumstance a HFC line will be run from the nearest available fibre node, to your premises.
Hybrid Fibre Coaxial (HFC) connections require an nbn™ network device to be installed at the point where the HFC line enters your home. This device requires power to operate, and can be installed by an approved nbn™ installer or service provider.
To get the best nbn™ network experience, check your address and contact your preferred service provider about the options that are available to your premises.
Consider the number of users and types of applications within your household or business. If you have many users and many devices and you do things like stream video on a regular basis, you should discuss higher speed options with your service provider so they can recommend the plan that’s best for you.
For more information on choosing the installation location for your nbn™ Equipment, and other advice like migrating business services. Download the connect kit below.
* Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider. For more information, visit www.nbnco.com.au/switchoff or call 1800 687 626.