Individual Medical Alarm Registration
Getting started
To complete your registration you will need:

The complete address of where the medical alarm is located



Please use the map and move the pin to find your location.
Can't find your address below? Try repositioning the location pin on the map in 'EARTH' view.
Still cannot find your address?You will not need to register this address on the nbn™ Medical Alarm Register. This address is serviced by either the nbn™ Sky Muster™ satellite or Fixed Wireless access technologies. This means existing phone lines at the premises will not be disconnected as part of the nbn™ rollout.
With this in mind, we highly recommend any medical alarm users at this address speak to their phone and internet provider to ensure their existing phone lines remain connected. This is important, as phone or internet services (through which medical alarms may be connected) running over Fixed Wireless and satellite networks will not work in a power outage
Should the access technology in your area change in the future, nbn will contact you via post and prompt you to register your alarm on the nbn™ website.
Privacy Collection Notice
nbn is collecting your personal information to process your medical alarm registration. Because you are a holder of a medical alarm, we collect and use information about you which is “sensitive information” under the Privacy Act 1988 (Cth). This information is required to be collected so that we can migrate you to the nbn™ access network as effectively as possible. If you choose not to provide us with certain information, we may not be able to successfully register your medical alarm. nbn’s Privacy Policy at www.nbnco.com.au/privacy sets out how we handle your personal information, how you can access or correct your personal information, or make a complaint about nbn’s handling of your personal information and how we will deal with your complaint. Please also refer to nbn’s Privacy Policy found at nbnco.com.au/privacy for further information. You can contact nbn'sPrivacy Team by calling 1800 227 300 or sending an email to privacyofficer@nbnco.com.au.