When you're looking to switch your home or business to an nbn™ Fibre to the Premises connection you may be given the option of installing a Power Supply unit with a battery back-up. While your phone and internet provider isn't required to offer the battery back-up, in some circumstances they can arrange for a battery back-up unit to be installed.
If you are experiencing a power outage, the battery back-up will provide emergency power to your nbn™ connection box for up to approximately five hours.
When it’s time to replace the battery, you will see a red light appear next to the ‘Replace Battery’ marker on the nbn™ connection box. You’ll also hear an alarm tone, which will beep every 15 minutes to indicate your battery needs replacing. Four beeps per minute means there’s less than half of the battery charge remaining.
Tip: If possible, avoid turning your main power on and off as this will significantly reduce your battery life. This also applies if you’re disconnecting the Power Supply unit for a significant amount of time.
Choosing the right replacement battery
Not sure how to get your hands on a replacement battery? Simply speak to your phone or internet provider and ask whether they’ll be supplying replacement batteries, or whether you’ll need to purchase one yourself.
The battery used in the nbn™ Power Supply Unit is a standard battery type used in a number of different systems.
12V 7.0 to 7.2Ah 6 cell SLA battery
The safe way to recycle your old batteries
Once used, sealed lead acid batteries are classified as hazardous waste. By throwing them in the bin at home, your old battery heads straight for landfill where if damaged, it could contaminate the soil by leaking acid, lead and other nasty pollutants into the ground water.
Instead of throwing your used battery into the garbage, why not take it to a recycling facility to be appropriately disposed of? These facilities include specialist battery recyclers, selected battery relaters or local council drop-off centres.
Where to buy a new battery
Most specialist battery retailers stock a compatible battery for the nbn™ Power Supply Unit complete with a battery back-up service. Some battery suppliers may also visit your home and fit the new battery for a fee. Their fees vary and are not set by nbn. Please speak to your phone and internet provider for more information.