Unmonitored medical alarm upgrade offer

To help with the transition to the nbn™ broadband access network, all eligible unmonitored medical alarm users have the opportunity to upgrade to an eligible new unmonitored medical alarm device through a participating device supplier at a reduced cost. If you’re eligible for this upgrade offer, you could purchase an eligible new device from a participating device supplier at a discounted price of up to 80% off the regular price, up to a maximum of $300 off.
*The information set out on this page is correct as at 18 October 2018. The terms, conditions and eligibility criteria of the unmonitored medical alarm upgrade offer may be amended, or the offer itself may be withdrawn in its entirety, at any time without notice. Services offered to phone and internet providers over the nbn™ access network will replace phone and internet services provided over most existing landline networks. To find out if your services will be affected, please contact your current phone or internet provider. For more information, visit nbn.com.au/switchoff or call 1800 687 626. Some existing devices (including many medical alarms, autodiallers and emergency call buttons) may not be compatible with the nbn™ access network at all times. You should contact your device provider to find out if your alarm or other device will work when connected to the nbn™ access network and what alternative solutions are available. For more information, visit nbn.com.au/compatibility.