Our onboarding process has been designed to be a seamless procedure for eligible service providers to enable connection to the nbn™ network for their customers.
The nbn onboarding process involves five main steps:
During the qualification phase, nbn will assist prospective service providers in understanding the nbn Ethernet Bitstream Service and how it would meet their business needs. The qualification process will then go on to provide detailed technical and operational documentation, procedures and support to service providers to assist with their internal product integration before moving into the Interoperability Certification Testing program.
The Wholesale Broadband Agreement and Satellite Wholesale Broadband Agreement sets out the terms and conditions of access and supply of products over the nbn™ network. A service provider must execute a Wholesale Broadband Agreement before it can commence its interoperability certification and business readiness testing.
Once the Wholesale Broadband Agreement or Satellite Wholesale Broadband Agreement is executed, we will work with the new service provider to model their products onto the nbn solution set. This activity will include discussions on product feature mapping and process integration. This step will enable the service provider to fully understand their interactions with nbn, and will streamline the product development and integration steps that the service provider will need to undertake.
Before a service provider can connect to the nbn™ network and provide services, it must undertake a number of interoperability certification tests and business process acceptance activities. The Access Seeker Interoperability Certification Test Program forms part of the Access Seeker Accreditation Program, which enables service providers to certify to connect to the nbn™ network and to provide services to their customers.
nbn endeavours to work together with service providers to provision test services on the live network and complete any product or technology based testing to ensure that the services delivered meet the requirements as set out by the service provider's defined solution.
For more information, please refer to the Access Seeker Accreditation Paper (PDF).
If you haven’t been able to find the answers you’re looking for, you can simply contact our team.
Phone: 1800 687 626
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