We have made several attempts to initiate the process of establishing an nbn™ network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn™ network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn™ rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Construction of the nbn™ broadband access network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Construction of the nbn™ broadband access network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Changed technology
Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTN.
Changed technology
Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTP.
Changed technology
Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTC.
Changed technology
Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTP.
Changed technology
Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTC.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Getting connected may take longer than expected
As a result of global equipment and component shortages, there may be a delay in connecting your premises to the nbn™ network. Please discuss connection timeframes with your chosen phone and internet provider when you place an order.
Looks like you’re ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Disconnection information
Premises connected to the nbn™ network via nbn™ Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn™ Satellite, you should speak to your phone and internet provider at the time you place your order.
Getting connected may take longer than expected
As a result of global equipment and component shortages, there may be a delay in connecting your premises to the nbn™ network. Please discuss connection timeframes with your chosen phone and internet provider when you place an order.
Activate your connection
The next step is to contact a phone or internet provider and order an nbn™ powered plan.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
As a result of a global equipment and component shortage, we are not currently taking connection orders for your premises
The global supply shortage impacting nbn™ HFC connections
As a result of a global equipment and component shortage, we will not be taking new orders from phone and internet providers to connect customers to the nbn™ HFC network, with some limited exceptions. If other work is separately required for your connection, we will continue to work on this in the meantime. Find out more.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Planned technology
nbn™ Satellite
Complete the pre-qualification questionnaire required to gain access to nbn™ business planning information in order to sell services on the nbn™ broadband access network.
The Information Agreement works as a Non-Disclosure Agreement (NDA), which could allow a company direct access to key nbn™ business planning information. The company must complete the pre-qualification questionnaire to assess whether they qualify to enter into the Information Agreement.
This agreement is designed to facilitate the disclosure of information to certain categories of phone or internet providers who meet nbn's criteria outlined in the pre-qualification questionnaire.
If a company is planning on selling services on the nbn™ broadband access network to its customers, then the Information Agreement will help bring them up to speed on nbn’s activities. It is designed to help with the decision to become a provider prior to signing the Wholesale Broadband Agreement (WBA).
To see if your company qualifies for the Information Agreement, please complete the pre-qualification questionnaire below.
After completion of the questionnaire, a member of the nbn™ Sales Team will be in contact to determine if you are eligible to receive nbn™ business planning information.