nbn® is made for more speed
Choose an nbn® speed tier below before speaking to a provider
We have a range of speed tiers designed to suit different households' needs, whether you have multiple people streaming content at once, people working from home, or you simply like using the internet to email friends or send photos.^
For more information, check out our speed tiers below. The speed tiers that are available to you depends on your access technology and the plans your phone and internet provider offers. This useful guide will help you when you talk to a provider about your needs and what speed tiers are available at your location.


Home Basic I
Ideal for premises with basic needs.
Designed for:
- Emailing
- Making phone calls
Home Basic II
Ideal for households with one or two users online.
Designed for:
- Browsing the internet
- Sending emails
- Standard definition (SD) video streaming

Home Standard
Ideal for households with three or four users and devices.
Designed for:
- High-definition (HD) streaming
- Downloading files
- Playing games online
- Working from home

Home Fast
Ideal for households with five or more users and devices.
Designed for:
- 4K video streaming
- Downloading large files
- Using multiple devices online at the same time
- Playing games online
- Working from home

Fast Pro
Ideal for people running a business out of their home, with higher upload speeds than Home Fast.
Designed for:
- Home businesses, and people working from home, looking for faster upload speeds
- Downloading large files
- Faster uploading of larger files
- Using multiple devices online at the same time

Home Superfast
Ideal for households with five or more users and devices, using data-heavy apps.
Designed for:
- Concurrent 4K and 8K video streaming
- Faster downloading of large files
- Using multiple devices online at the same time

Home Ultrafast
Ideal for households looking for another level of experience and ultrafast connectivity.
Designed for:
- Concurrent 4K and 8K video streaming
- Using multiple devices online at the same time
- Faster downloading and uploading of large files
- Helping prepare your premises for the new wave of digital technologies that may soon be seen as standard in Australia
More speed options for more people
As part of our ongoing commitment to improve and evolve the nbn® network, around 8 million premises, or up to 75% of the Fixed Line network, are expected to be able to access plans based on our highest wholesale speed tiers by the end of 2023.
Register for news and updates below – if your premises becomes eligible we’ll send you relevant information around upgrading your connection.

Talk to a provider
Register for updates
Sign up for news from nbn including:
- Updates about the nbn™ network at your location
- New products and features
- Tips to help you make more of your internet experience
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^ Your experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan or how your provider designs its network). For nbn™ Fixed Wireless, speeds may also be impacted by the number of concurrent users on the nbn™ Fixed Wireless network, including during busy periods. For nbn™ Satellite, end customers may also experience latency.
Factors that may affect your experience
When looking to achieve the best speed on your plan, there are a few elements you will need to consider^:
- Your in-home setup – This can affect the speeds you receive, which is why we recommend following these simple tips that can help you improve the Wi-Fi connection in your house or apartment.
- Time of the day – High traffic times (such as in the evening) can cause speeds to become slower.
- The type and size of the content you are uploading or downloading.
- The nbn™ network technology available at your premises.
- The number of people and devices in your household actively online at the same time. The speed you choose is shared between all users and devices in the home. If you do many things at once on a plan not designed for that amount of traffic, your connection may feel slow.
- The provider and the speed plan you choose.
- The way your specific provider configures their network and manages traffic.
- How nbn configures the network.