We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Planned technology
nbn Satellite*
Good news! It looks like your location may be eligible for the business nbn® Satellite Service+. The business nbn Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
We’re planning to change your nbn technology.
This location is connected to the nbn® network
We’re planning to change your nbn technology.
You're ready to change to a new nbn® technology
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
With more and more connected devices in the home, choosing the right speed tier is essential. Whether you’re gaming, streaming, learning or working in the cloud, separately or at the same time, faster speeds could help turbocharge your online life.^
If you're in an nbn Fixed Wireless or Satellite area, learn how we're bringing more speed options to these technologies.
Unleash your life online with a faster nbn speed tier. You can download and upload files faster, from lightning-quick Fortnite game downloads, to sending urgent work files to the cloud at high-speed.
With nbn’s fast fibre, you’ll enjoy access to our full range of higher speed tiers.#^ Discover more.
A higher nbn speed tier can help change the way you do things online. Download and upload files faster, enjoy smoother video calls, stream higher resolution videos, and play online, including cloud-based games, at the same time without the dreaded lag or buffering.^
With any busy household, there’s always a lot going on online at the same time. There could be business deals in the kitchen via video, podium finishes on the gaming console up the hallway, and unexpected visitors arriving at your video-enabled front door. Whatever you’ve got going on, our higher speed options will help you all coexist online with minimal interruptions.^#
Streaming is one of Australia’s most popular forms of entertainment – see how a higher speed can help make the experience even greater.^
Home Ultrafast
Supports:
|
|
|
|
|
Home Superfast
Supports:
|
|
|
|
|
Home Fast
Supports:
|
|
|
|
|
Home Standard
Supports:
|
|
|
|
|
Home Basic II
Supports:
|
|
|
|
|
Home Basic I
Supports:
|
|
|
|
|
^Your experience, including the speeds actually achieved over the nbn network, depends on the nbn access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan or how your provider designs its network). The activities supported by each nbn speed tier may also be impacted by a number of factors (and could be degraded depending on the number of people online at the same time, and your nbn access technology).
#Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.
When considering a plan from a provider, or looking to achieve the best speed on your chosen plan, there are a few elements you should consider^:
We use cookies that are essential to the operation of our website. We also use other non-essential cookies to analyse site usage, assist in our marketing efforts and personalise the content to provide best experience on our website. By accepting, you agree to the use of these non-essential cookies.
For more information, see our Cookie Notice.